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Our customer service department and technical assistance staff have developed a list of the most frequently asked questions and offer them here to better serve our customers. Before contacting our customer service department or technical staff, check out the questions sorted in two categories below and see if the answer you need is right before you. If you still need assistance, feel free to contact our staff by phone, email or conveniently with live chat and a thorough explanation for your question will be answered in no time.
home | Detail Plan Packages | Frequently Asked Questions
Q: What is included with the blueprints?
Q: Does the total square footage include everything under the roof?
Q: How do I find out what the roof pitch, ridge height and ceiling height are for a particular plan?
Q: Why were my plan favorites erased or missing?
Q: Do the plans meet my local codes?
Q: I want to build a home, but where do I start?
Q: What are your office hours?
Q: What are building codes?
Q: How many sets of blueprints do I really need to build a home?
Q: What is your return policy?